Our Behavioural Assessments & Development Management Services

Our services cover three main areas; development management, behavioural assessment and training consultancy projects.

Discover more about the sectors that we work across.

 

How Can We Help You?

  • Blue queen chess piece icon for a development management for training consultants in the UK

    Development management

  • Blue bar chart icon for behavioural assessment by training consultants in the UKs

    Behavioural assessment

  • Blue smiling people icons for training consultancy services by a training & development provider for UK innovative businesses

    Training consultancy

Management Development

Our goal is to help people work to the best of their ability - improving the performance of businesses in the UK through development management.

We never assume we understand what teams are facing. Instead, we want to learn what your team do by watching them at work or even spending time doing the job ourselves. We look at the audience, culture and individual business challenges you face.

Our development management programmes include topics such as situational leadership, entrepreneurial thinking and leading people through change. Our coaches have delivered senior leadership coaching for private companies such as Taylor Wimpey, Virgin Management, Ralph Lauren as well as public sector bodies, like the NHS.


  • During 2020-2021, we delivered approximately 600 hours of executive coaching to help support leaders in challenging climates due to Covid-19.

  • 250% Return On Investment (ROI) – the average reported ROI from our clients following the delivery of one of our programmes

  • 97% of learners rate our associates as either ‘very good’ or ‘excellent’

  • 93% of learners acquire new skills and techniques they have not used before

 

Behavioural Assessment

Understanding people helps us know how your goals can be achieved.

We use psychometric tests to fully understand the human behaviours of a team - designing training that helps challenge particular mindsets and conduct. Our behavioural assessment looks at behaviours, motivators, judgements and emotional intelligence. They can also be used as a blueprint for recruitment purposes to employ like-minded, high-performing individuals.

We use these behavioural assessments to help bring order to dysfunctional teams by pinpointing behavioural styles and better communication methods. We deliver 1-2-1 coaching with Directors and Senior Leaders to improve leadership skills. We identify development areas for teams in customer-facing roles and deliver programmes that improve sales figures and customer experience.

Penguin Learning is one of a select number of training partners in the UK who have access to TTI Success Insights - a global provider of behavioural assessment tools - with clients including VW Group, Mercedes and Coca-Cola.

 

Consultancy Projects

As training consultants, our approach is always to design a custom programme for each partner, ensuring it works for their specific context.

Our experience of working with a broad range of businesses means we can see change management from many different perspectives. This allows us to help people adapt to new roles and responsibilities within a business.

We offer project support, talent and team development, sales and service transformation, performance predictability, behavioural change and business partnering.

Our training consultants team have managed and delivered global change programmes. They're experts in people development, Executive Committee (ExCo) engagement and stakeholder management. Their experience as Retail Directors, Global Project Managers, Head Of Department (HOD) roles and frontline customer-facing roles gives them the understanding to build and develop unique solutions for each business context.

 

Sectors we have helped through our training consultancy

We work with corporate businesses in a variety of sectors, but all are connected in their value for innovation and focus on growth. Find out about how we have helped companies like yours succeed and achieve their goals below.

  • VW logo client of training, assessment & development provider for UK innovative, growth-orientated businesses

    Automotive

    VW Group - Sales and Service Competency Assessments

    Working in partnership with ABG Group UK we assisted a 4-month assessment of Sales and Service Colleagues against a behavioural framework provided by the Institute of the Motor Industry (IMI). We assessed over 400 colleagues against the IMI frameworks (in Audi, VW, Skoda and Seat) with an 89% pass rate across sales and service.

    • Utilities
    • Services
    • Pharmaceutical
    • Retail
    • House Building
    • Finance
    • Fast Moving Consumer Goods
    • SaaS and IT

How we work

As training consultants, it's key that we understand things from your perspective.

We make our sessions collaborative and engaging, allowing participants to explore how they can overcome challenges in real working life. Before training, we give learners tools to help them begin engaging with the process. After the training, we also use tools that support them to embed the content and continue their learning.

Our team

Our team have managed and delivered global change programmes.

They're experts in people development, Executive Committee engagement and stakeholder management. Their experience as Retail Directors, Global Project Managers, Head of Department roles and frontline customer-facing roles gives them the understanding to build and develop unique solutions for each business context.

  • Hoist Finance

    “Working with Penguin Learning last year was seamless, they are extremely easy to work with. Professional and fun and with a level of attention to detail, flexibility in approach and focus on lasting results that enables success. Great results from a great team!”

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    Claire Jackson CMgr FCMI

    Group Head of Learning and Development

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